CA - How Do I Apply?

Soldiers with questions can contact their assigned State Education Service Specialist directly or submit a help desk ticket to the ArmyIgnitED ServiceNow.

To start the process, follow the steps below:

• Step 1. Contact your State ESO/ESS to discuss the CA application process, access tutorials and verify eligibility
• Step 2. Ensure your credential is listed on Army COOL. If you don’t have an ArmyIgnitED account; create one
• Step 3. Complete CA 101 and MilGears through the ArmyCOOL website
• Step 4. Create a CA education goal in ArmyIgnitED
• Step 5. Request Credentialing Assistance funding

-All requests must be submitted a minimum of 45 calendar days prior to course/exam start date

-NEW! Effective 19 March 2026, Command approval must happen within 5 days of Solider submission

-Select training provider
-Enter course information to include start and end dates and cost types, and upload any relevant documentation
-Verify all information, including funding, vendor and credential, is correct, and submit

NOTE: NEW! Effective 19 March 2026, Soldiers with two recoupment actions in the same fiscal year (between FTA & CA) will be suspended from requesting FTA or CA for 12 months.